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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Sonya Pickle

Sonya Pickle

February 5, 2026

5  out of  5
rating by Sonya Pickle
"Samantha was very helpful and knowledgeable. Her and the whole staff were nothing short of professional and amazing. Highly recommend."
We responded:
"Thank you for your review, Sonya! That's awesome! I'm glad that Samantha and the team provided you with such a professional and amazing experience. Your recommendation means a lot to us. If we can ever help with anything else, of course we hope you'll reach out!"
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Kimberly James

February 5, 2026

5  out of  5
rating by Kimberly James
"Thanks to Sebastian for excellent service. After being with another company for many years, he was able to give us a lower car insurance rate. He was very knowledgeable, professional, and kind to work with."
We responded:
"Hey Kimberly - thank you for taking the time to leave such a great review. We certainly pride ourselves on excellence in service so I'm glad to hear Sebastian took such great care of you AND helped you save some money on your car insurance! We're always here to help with any & all of your insurance needs. "
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Sandra Molinari

January 22, 2026

5  out of  5
rating by Sandra Molinari
"Sebastian was nothing but amazing from the quoting through the contracting time of our homeowner, motorcycles, and car insurance policies. He is extremely kind, profissional, knowledgeable, and efficient. We strongly recommend his service."
We responded:
"Thank you, Sandra, for your wonderful feedback! I'm happy to hear that Sebastian provided you with such excellent service throughout your insurance process. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out anytime!"
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Tony Cargile

January 8, 2026

5  out of  5
rating by Tony Cargile
"Ali was very knowledgeable and extremely helpful in helping me find the exact coverage I was looking for! Thank you!"
We responded:
"Thank you, Tony! I'm glad to hear that Allie was able to assist you in finding the coverage you needed. We appreciate your feedback and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Laura Graham

December 17, 2025

5  out of  5
rating by Laura Graham
"We initiated our insurance with Travis Pate in 2002. We insured our home. Then we added our vehicles. Then we took out life policies that also functioned as investment accounts. We have added rental policies and adjunct policies to meet our growing families needs. We have relied on Travis and staff for full insurance consultation. I am 100% in favor of insurance and am ok paying for the coverage, but it really helps to know that my agent is fair, has my back, and will fight for the coverage that we need. After the hurricane came through Valdosta, I heard horror stories about how insurance companies dragged it out, didn't want to pay, yada yada yada. Not us. We were covered and cared for by the staff at Travis Pate Insurance. HIGHLY RECOMMEND"
We responded:
"Thank you, Laura, for sharing your experience! We are happy to know that our team has been able to support your family's insurance needs over the years. It's great to hear that you felt well taken care of, especially during challenging times like the hurricane! Your recommendation means a lot to us! If you ever need anything else, just let us know!"
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Anthony Fiorenza

November 19, 2025

5  out of  5
rating by Anthony Fiorenza
"Very friendly knowledge and helpful especially after the hurricane came thru they sent an adjuster in fast and helped throughout the claim process."
We responded:
"We're grateful for great neighbors like you, Anthony! We're here to help, start to finish -- especially when the unexpected happens. Thank you for the kind words and thanks for trusting us to protect areas of your world! "
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Katiana Tremblay

November 18, 2025

5  out of  5
rating by Katiana Tremblay
"Everyone is always so helpful and kind."
We responded:
"Katiana, thank you for your kind words! I'm happy to know that our team has been helpful and kind to you. We’re always here to assist with any insurance needs you may have - life insurance, home, auto, business and more! Thanks for choosing us!"
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Ryan Cowart

November 4, 2025

5  out of  5
rating by Ryan Cowart
"Very helpful Sebastian and Ali were able to help me through everything I needed!"
We responded:
"Thank you, Ryan! I'm happy to hear that Sebastian and Allie were able to assist you with everything you needed. Our team is dedicated to providing excellent service. If you have any more questions or need further assistance, feel free to reach out!"
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andrew gorlero

October 18, 2025

5  out of  5
rating by andrew gorlero
"WOW from start to finish! Erica and the rest of the staff are all very service ready and always there to help and answer all of our questions Thanks"
We responded:
"Thank you, Andrew! I'm happy to hear that Erica and the team provided such helpful service throughout your experience. We’re always here to assist with any questions you might have. Thanks for choosing us!"
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Christy

July 31, 2025

5  out of  5
rating by Christy
"I want to extend a big thank you to Daniel at Travis Pate's office for providing outstanding service with my auto insurance needs. He is always knowledgeable, patient, and incredibly responsive. They took the time to explain my options clearly, helped me find the best coverage for my budget, and made the whole process smooth and stress-free. It’s rare to find someone who is both professional and personable, and I’m grateful for the peace of mind they’ve provided. Highly recommend!"
We responded:
"Thank you, Christy, for your wonderful feedback! I'm delighted to hear that Daniel provided such exceptional service with your auto insurance. Our team is committed to making the process as smooth and stress-free as possible, and it's great to know we achieved that for you. If you need anything else, feel free to reach out!"
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Renee Futch

June 16, 2025

5  out of  5
rating by Renee Futch
"Great customer service"
We responded:
"Thank you, Renee! I'm happy to know you had a great experience with our customer service. We're always here to assist with your insurance needs. Let us know if there's anything else we can do for you!"
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Kellie Buehrer

June 2, 2025

5  out of  5
rating by Kellie Buehrer
"Best customer service ever! So helpful!"
We responded:
"Thank you, Kellie, for your amazing 5-star review! I'm thrilled to hear that you had a great experience with us. If you have any questions or need assistance, don't hesitate to get in touch."
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Marcia J. Harrington

April 25, 2025

5  out of  5
rating by Marcia J. Harrington
"Customer service was the best! Thanks to Daniel, he was incredible!!"
We responded:
"Thank you for your feedback, Marcia! We appreciate the opportunity to serve you!"
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Mitchell Chason

April 22, 2025

5  out of  5
rating by Mitchell Chason
"Erika is always pleasant and helpful."
We responded:
"Hey Mitchell! Thank you so much for taking the time to leave us a review on your customer experiences with our agency. We aim to deliver excellence and hope we've exceeded your expectations. We greatly appreciate the chance to serve you!"
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Renee Moore

March 19, 2025

5  out of  5
rating by Renee Moore
"Customer service is by far excellent service. Erica was so professional and very helpful. There's no doubt they are the best."
We responded:
"Thank you, Renee, for the wonderful review! Our team strives to provide excellent service, and we are happy to hear that our team delivered for your policies! Erica always puts our customers first. - Travis Pate - State Farm Insurance Agent"
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Rikster Jim

March 14, 2025

5  out of  5
rating by Rikster Jim
"these people rock"
We responded:
"Well, we think YOU rock! :-) Thank you for the great review and we plan to continue exceeding your expectations!"
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Linda Maine

March 7, 2025

5  out of  5
rating by Linda Maine
"Very nice people and helpful"
We responded:
"Linda, your 5-star rating is truly appreciated! We're pleased to hear that you had a positive experience with our team. Thank you for recognizing our dedication to providing top-notch service. We're here for all your insurance needs whenever you need us! - Travis Pate - State Farm Insurance Agent, Valdosta, GA"
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Jennifer Luke

March 7, 2025

5  out of  5
rating by Jennifer Luke
"Hands down the best State Farm agent and staff! The customer service is amazing. I appreciate everyone there and what they do each day. Thank you for always taking care of us y’all!"
We responded:
"Thank you for the wonderful review, Jennifer! We truly care about our customers and want to make sure they are happy in every aspect. Thank you for trusting us with your insurance needs and we're happy to have you as part of our State Farm family!"
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Patsy Griffin

February 20, 2025

5  out of  5
rating by Patsy Griffin
"Very friendly,helpful and knowledgeable. Answered all my questions.I have always been satisfied with the service from the friendly staff."
We responded:
"Thank you so much, Patsy! We aim to be friendly and provide excellence in service so I'm glad to hear you've had great experiences with my agency. Thank you for being such a good neighbor and for the chance to serve you!"
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Anthony Riley

January 28, 2025

5  out of  5
rating by Anthony Riley
"The employees are extremely friendly"
We responded:
"Thank you, Anthony! I'm happy to know that you found our team to be extremely friendly. We strive to create a welcoming environment for everyone."
Profile photo of Dawn Diamond

Dawn Diamond

January 16, 2025

5  out of  5
rating by Dawn Diamond
"Always a pleasure dealing with them! I have never had a bad experience. They are always kind and courteous and patient."
We responded:
"Thank you, Dawn, for your wonderful feedback! I'm so happy to know that our team has consistently provided you with kind and courteous service. Your satisfaction is our priority, and we're here for any future needs or questions you may have. Looking forward to assisting you again!"
Profile photo of Dawn Panter

Dawn Panter

January 14, 2025

5  out of  5
rating by Dawn Panter
"My experience has always been great. You are always helpful and have always solved my issues."
We responded:
"Thank you, Dawn, for your wonderful feedback! I'm happy to know that our team has been consistently helpful and able to resolve your issues. Your satisfaction is important to us, and we're here whenever you need assistance. Feel free to reach out anytime!"
Profile photo of Chance Pritchard

Chance Pritchard

January 8, 2025

5  out of  5
rating by Chance Pritchard
"I’ve had nothing but great experiences with Travis Pate’s office. They took the time to understand my specific needs and found the best coverage for myself and my family’s needs. The process was smooth and stress-free, and they have always been happy to answer my questions. I feel confident knowing my insurance needs are in good hands. Highly recommend to anyone looking for reliable and personalized service!"
We responded:
"Thank you, Chance, for your wonderful feedback! I'm so glad to know that our office has been able to provide you with a smooth and stress-free experience. It's great to hear that you feel confident with the coverage we've provided for you and your family. We're always here to answer any questions you might have. If you need anything else, don't hesitate to reach out!"
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chacha snapper

December 22, 2024

5  out of  5
rating by chacha snapper
"I had an excellent experience with Travis Pate State Farm. Their customer service was prompt and helpful, making the process smooth and stress free. Ben was very knowledgeable with my situation and provided clear communication every step of the way. Highly recommend!"
We responded:
"Thank you, Chacha, for sharing your positive experience! I'm glad to hear that our team, especially Ben, was able to assist you effectively and make the process seamless. Your recommendation means a lot to us. If you have any future questions or need further assistance, feel free to reach out!"
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Robert Compton

December 19, 2024

5  out of  5
rating by Robert Compton
"They have friendly and knowledgeable staff."
We responded:
"Thank you, Robert! I'm glad to know that our team's friendliness and expertise made a positive impression. We're here to help with any insurance needs you may have. Feel free to reach out anytime!"